Policies
Shipping & Returns
Free shipping to the US and Canada. 30-day satisfaction guarantee on every device. No questions asked.
Free US & CA Shipping
On every order, always
30-Day Returns
No questions asked
Secure Checkout
SSL encrypted payments
Same-Day Dispatch
Orders before 2 PM EST
Shipping Rates & Times
All times are business days (Monday–Friday, excluding holidays).
| Region | Standard | Express | Overnight |
|---|---|---|---|
| 🇺🇸United States | Free5–7 business days | $12.992–3 business days | $24.99Next business day |
| 🇨🇦Canada | Free6–9 business days | $14.993–4 business days | Not available |
| 🇬🇧United Kingdom | $9.998–12 business days | $19.994–6 business days | Not available |
| 🇦🇺Australia & NZ | $12.9910–14 business days | $24.995–7 business days | Not available |
| 🇪🇺Europe (EU) | $9.998–12 business days | $19.994–6 business days | Not available |
| 🌍Rest of World | $14.9912–18 business days | Not available | Not available |
Our Return Policy
We stand behind every device we sell. If you're not completely satisfied within 30 days of delivery, we'll refund your purchase in full — no restocking fees, no hassle.
To initiate a return, email support@beautyfromtheclouds.com with your order number. We'll send you a prepaid return label within 24 hours.
Refunds are processed within 3–5 business days of receiving your return. You'll receive a confirmation email when your refund has been issued.
How to return
Email us
Send your order number to support@beautyfromtheclouds.com
Get your label
We'll email a prepaid return label within 24 hours
Ship it back
Drop off at any UPS or USPS location — no box required
Get refunded
Refund processed within 3–5 business days of receipt